transactional mails could not be delivered sunday 31/7 between 7 AM and 4 PM CET

Resolved

Operational

Started about 2 years agoLasted 1 day

Affected

App

Updates

Resolved
August 01, 2022 at 10:50 AM
Update
August 01, 2022 at 10:50 AM
Customers reported that they received all mails. We still looking into the confirmation mails etc
Resolved
August 01, 2022 at 8:37 AM
Resolved
August 01, 2022 at 8:37 AM
The technicians report that they have been able to resend the mails from the agency website and the portals that were not delivered during this period. We will validate this with some customers.
Monitoring
July 31, 2022 at 5:00 AM
Monitoring
July 31, 2022 at 5:00 AM
see mail that we sent out Monday 4 AM : our technicians are working to re-send the emails

Omnicasa software Solutions - transactional mails could not be delivered sunday 31/7 between 7 AM and 4 PM CET – Incident details