Omnicasa software Solutions Status - Incident history https://status.omnicasa.com Omnicasa software Solutions Thu, 7 May 2026 13:35:13 +0000 SMS Delivering Issue Type: Incident Duration: 53 minutes Affected Components: App May 7, 13:35:13 GMT+0 - Investigating - We are currently experiencing an issue with SMS sending through our application. Our team is actively working on resolving it. Thank you for your patience and understanding. May 7, 14:28:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 53 minutes

Affected Components:

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>13:35:13</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with SMS sending through our application. Our team is actively working on resolving it. Thank you for your patience and understanding. .</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>14:28:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 7 May 2026 13:35:13 +0000 https://status.omnicasa.com/incident/cmovj3akg02qxbapmgnav3ywb https://status.omnicasa.com/incident/cmovj3akg02qxbapmgnav3ywb nextjs websites down Type: Incident Duration: 1 hour and 2 minutes Affected Components: Website Apr 21, 11:41:23 GMT+0 - Identified - we are working on restoring them Apr 21, 12:42:58 GMT+0 - Resolved - Meanwhile the incident has been solved (since 14h23 PM) Type: Incident

Duration: 1 hour and 2 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>11:41:23</var> GMT+0</small><br><strong>Identified</strong> - we are working on restoring them .</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>12:42:58</var> GMT+0</small><br><strong>Resolved</strong> - Meanwhile the incident has been solved (since 14h23 PM).</p> ]]> Tue, 21 Apr 2026 11:41:23 +0000 https://status.omnicasa.com/incident/cmo8jzgzs00muyjhwihgesla4 https://status.omnicasa.com/incident/cmo8jzgzs00muyjhwihgesla4 API Issue / Websites Type: Incident Duration: 12 minutes Affected Components: Media partners, Website, App Feb 3, 09:55:25 GMT+0 - Investigating - We are currently experiencing an API issue impacting agency websites. Our team is investigating. Feb 3, 10:07:03 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 12 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>09:55:25</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an API issue impacting agency websites. Our team is investigating..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>10:07:03</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 3 Feb 2026 09:55:25 +0000 https://status.omnicasa.com/incident/cml6fa3x5040386dh2a21c2yk https://status.omnicasa.com/incident/cml6fa3x5040386dh2a21c2yk Websites Type: Incident Duration: 6 hours Affected Components: Media partners, Website, App Feb 2, 16:17:00 GMT+0 - Resolved - This incident has been resolved. Feb 2, 10:16:33 GMT+0 - Investigating - We are currently experiencing issue with some websites . Our team is investigating. Type: Incident

Duration: 6 hours

Affected Components: , ,

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>16:17:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>10:16:33</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing issue with some websites . Our team is investigating..</p> ]]> Mon, 2 Feb 2026 10:16:33 +0000 https://status.omnicasa.com/incident/cml50lj2p000q3qhi09iaoujo https://status.omnicasa.com/incident/cml50lj2p000q3qhi09iaoujo API Issue / Websites Type: Incident Duration: 4 hours and 19 minutes Affected Components: Media partners, Website, App Jan 30, 12:28:49 GMT+0 - Investigating - We are currently experiencing an API issue impacting agency websites. Our team is investigating. Jan 30, 14:26:40 GMT+0 - Resolved - This incident has been resolved. Jan 30, 15:13:01 GMT+0 - Investigating - We are currently investigating this incident. Jan 30, 16:48:04 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 19 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>12:28:49</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an API issue impacting agency websites. Our team is investigating..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>14:26:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>15:13:01</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>16:48:04</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 30 Jan 2026 12:28:49 +0000 https://status.omnicasa.com/incident/cml0v0a3w031vfegfh9szzpjd https://status.omnicasa.com/incident/cml0v0a3w031vfegfh9szzpjd Problems launching Omnicasa Type: Incident Jan 16, 08:57:59 GMT+0 - Resolved - Some customers are having issues with launching Omnicasa. We've already identified the problem and are working on it to solve it as quickly as possible. We will keep you updated. Jan 16, 09:06:18 GMT+0 - Resolved - This incident has been resolved. Jan 16, 09:24:37 GMT+0 - Resolved - This incident has been resolved. Type: Incident

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>08:57:59</var> GMT+0</small><br><strong>Resolved</strong> - Some customers are having issues with launching Omnicasa. We've already identified the problem and are working on it to solve it as quickly as possible. We will keep you updated..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>09:06:18</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>09:24:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 16 Jan 2026 08:57:59 +0000 https://status.omnicasa.com/incident/cmkgnb5cb03mgvbwn6ilgnxth https://status.omnicasa.com/incident/cmkgnb5cb03mgvbwn6ilgnxth global worldwide cloudflare incident affecting many websites Type: Incident Duration: 12 minutes Affected Components: Website, App Nov 18, 14:25:13 GMT+0 - Investigating - Cloudflare Global Network experiencing issues and it impacts some Omnicasa services like websites once solved from there side , all services will works normaly again you can follow the advancement of cloudflare issue : <https://www.cloudflarestatus.com/incidents/8gmgl950y3h7> Nov 18, 14:37:43 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 12 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:25:13</var> GMT+0</small><br><strong>Investigating</strong> - Cloudflare Global Network experiencing issues and it impacts some Omnicasa services like websites once solved from there side , all services will works normaly again you can follow the advancement of cloudflare issue : <https://www.cloudflarestatus.com/incidents/8gmgl950y3h7>.</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:37:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Nov 2025 14:25:13 +0000 https://status.omnicasa.com/incident/cmi4o0fkh0068ldyx0y6wqumd https://status.omnicasa.com/incident/cmi4o0fkh0068ldyx0y6wqumd Disturbances with agency websites Type: Incident Duration: 5 hours and 3 minutes Affected Components: Website Nov 14, 10:38:34 GMT+0 - Identified - Since a few minutes we are seeing a disturbance that is affecting some of our websites. We are already looking into it and we will notify you as soon as it has been solved. Nov 14, 15:41:29 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 3 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>10:38:34</var> GMT+0</small><br><strong>Identified</strong> - Since a few minutes we are seeing a disturbance that is affecting some of our websites. We are already looking into it and we will notify you as soon as it has been solved..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>15:41:29</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 14 Nov 2025 10:38:34 +0000 https://status.omnicasa.com/incident/cmhyq5zh2077ndiy47uytnhu8 https://status.omnicasa.com/incident/cmhyq5zh2077ndiy47uytnhu8 Problems launching Omnicasa Type: Incident Duration: 13 minutes Affected Components: App Nov 13, 12:14:33 GMT+0 - Investigating - We have issues with launching Omnicasa . We've already identified the problem and are working on it to solve it as quickly as possible. We will keep you updated. Nov 13, 12:28:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 13 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 13</var>, <var data-var='time'>12:14:33</var> GMT+0</small><br><strong>Investigating</strong> - We have issues with launching Omnicasa . We've already identified the problem and are working on it to solve it as quickly as possible. We will keep you updated..</p> <p><small>Nov <var data-var='date'> 13</var>, <var data-var='time'>12:28:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 13 Nov 2025 12:14:33 +0000 https://status.omnicasa.com/incident/cmhxe5hhe001dbag81v923uj5 https://status.omnicasa.com/incident/cmhxe5hhe001dbag81v923uj5 Omnicasa helpdesk cannot be reached by phone Type: Incident Duration: 1 hour and 3 minutes Oct 27, 14:27:53 GMT+0 - Identified - We noticed that there is a problem with the phone lines of our helpdesk. As a consequence you cannot reach us by phone for the moment. For urgent matters, please mail us on [supportnl@omnicasa.com](mailto:supportnl@omnicasa.com) or [supportfr@omnicasa.com](mailto:supportfr@omnicasa.com) and we will contact you as soon as possible. We will notify you again as soon as it's fixed. Oct 27, 15:31:08 GMT+0 - Resolved - It has been resolved, the phone lines are working well so we are available by phone again. Type: Incident

Duration: 1 hour and 3 minutes

<p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>14:27:53</var> GMT+0</small><br><strong>Identified</strong> - We noticed that there is a problem with the phone lines of our helpdesk. As a consequence you cannot reach us by phone for the moment. For urgent matters, please mail us on [supportnl@omnicasa.com](mailto:supportnl@omnicasa.com) or [supportfr@omnicasa.com](mailto:supportfr@omnicasa.com) and we will contact you as soon as possible. We will notify you again as soon as it's fixed..</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>15:31:08</var> GMT+0</small><br><strong>Resolved</strong> - It has been resolved, the phone lines are working well so we are available by phone again..</p> ]]> Mon, 27 Oct 2025 14:27:53 +0000 https://status.omnicasa.com/incident/cmh98fjgo01wb123kjvvv2gj1 https://status.omnicasa.com/incident/cmh98fjgo01wb123kjvvv2gj1 Problems launching Omnicasa after a hotfix Type: Incident Duration: 5 days, 7 hours and 46 minutes Affected Components: App Oct 22, 07:45:49 GMT+0 - Identified - We released a hotfix this morning but some customers are having issues with launching Omnicasa due to this hotfix. We've already identified the problem and are working on it to solve it as quickly as possible. We will keep you updated. Oct 22, 08:51:24 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. However if you still cannot launch Omnicasa, please contact our support team (056/74.54.00 or 02 318 16 16) Oct 27, 15:31:24 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 days, 7 hours and 46 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>07:45:49</var> GMT+0</small><br><strong>Identified</strong> - We released a hotfix this morning but some customers are having issues with launching Omnicasa due to this hotfix. We've already identified the problem and are working on it to solve it as quickly as possible. We will keep you updated..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>08:51:24</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. However if you still cannot launch Omnicasa, please contact our support team (056/74.54.00 or 02 318 16 16).</p> <p><small>Oct <var data-var='date'> 27</var>, <var data-var='time'>15:31:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 22 Oct 2025 07:45:49 +0000 https://status.omnicasa.com/incident/cmh1ova63004s5btubu4sl16z https://status.omnicasa.com/incident/cmh1ova63004s5btubu4sl16z Multiple Services Issue Type: Incident Duration: 3 minutes Affected Components: Website, App Oct 20, 08:54:39 GMT+0 - Investigating - Amazon AWS and other providers have outages from there several tools that are hosted on AWS have outages too as our AI tools, gmail, youtube, snap, macdonalds <https://health.aws.amazon.com/health/status> <https://www.frandroid.com/culture-tech/web/2837285%5Fune-bonne-partie-dinternet-est-en-panne-que-se-passe-t-il> Oct 20, 08:57:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:54:39</var> GMT+0</small><br><strong>Investigating</strong> - Amazon AWS and other providers have outages from there several tools that are hosted on AWS have outages too as our AI tools, gmail, youtube, snap, macdonalds <https://health.aws.amazon.com/health/status> <https://www.frandroid.com/culture-tech/web/2837285%5Fune-bonne-partie-dinternet-est-en-panne-que-se-passe-t-il>.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:57:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 08:54:39 +0000 https://status.omnicasa.com/incident/cmgywf5nc03g4gb4nxbofaphf https://status.omnicasa.com/incident/cmgywf5nc03g4gb4nxbofaphf Multiple services Issue Type: Incident Duration: 53 minutes Affected Components: Website, App Oct 20, 07:30:16 GMT+0 - Investigating - Amazon AWS and other providers have outages from there several tools that are hosted on AWS have outages too as our AI tools, gmail, youtube, snap, macdonalds <https://health.aws.amazon.com/health/status> <https://www.frandroid.com/culture-tech/web/2837285%5Fune-bonne-partie-dinternet-est-en-panne-que-se-passe-t-il> Oct 20, 08:23:16 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 53 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:30:16</var> GMT+0</small><br><strong>Investigating</strong> - Amazon AWS and other providers have outages from there several tools that are hosted on AWS have outages too as our AI tools, gmail, youtube, snap, macdonalds <https://health.aws.amazon.com/health/status> <https://www.frandroid.com/culture-tech/web/2837285%5Fune-bonne-partie-dinternet-est-en-panne-que-se-passe-t-il>.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:23:16</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Oct 2025 07:30:16 +0000 https://status.omnicasa.com/incident/cmgywe185013ymx249x5va1xj https://status.omnicasa.com/incident/cmgywe185013ymx249x5va1xj Facebook publishing issue Type: Incident Duration: 2 hours and 10 minutes Affected Components: App Oct 8, 13:02:38 GMT+0 - Investigating - We’re currently experiencing issues with Facebook post publishing from our platform Our team is investigating the issue, and we’ll share updates as soon as we have more information. thank you for your undestanding Oct 8, 15:12:59 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 10 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>13:02:38</var> GMT+0</small><br><strong>Investigating</strong> - We’re currently experiencing issues with Facebook post publishing from our platform Our team is investigating the issue, and we’ll share updates as soon as we have more information. thank you for your undestanding.</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>15:12:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Oct 2025 13:02:38 +0000 https://status.omnicasa.com/incident/cmgi00pom009vng1yi2b2t7tm https://status.omnicasa.com/incident/cmgi00pom009vng1yi2b2t7tm Problem with Mass mailings ! Type: Incident Duration: 3 hours and 24 minutes Sep 30, 19:18:57 GMT+0 - Resolved - This incident has been resolved. Sep 30, 15:54:36 GMT+0 - Investigating - We have been experiencing problems with the mass mailings . We are working with our supplier to resolve it as soon as possible. Type: Incident

Duration: 3 hours and 24 minutes

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>19:18:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>15:54:36</var> GMT+0</small><br><strong>Investigating</strong> - We have been experiencing problems with the mass mailings . We are working with our supplier to resolve it as soon as possible..</p> ]]> Tue, 30 Sep 2025 15:54:36 +0000 https://status.omnicasa.com/incident/cmg6qmpdm0108zp1q437cm09y https://status.omnicasa.com/incident/cmg6qmpdm0108zp1q437cm09y Agenda Access Issue Type: Incident Duration: 34 minutes Affected Components: App Aug 26, 08:17:00 GMT+0 - Investigating - We are currently experiencing an issue where users are unable to access some Agenda . Our technical team is actively investigating the root cause and working on a resolution. In the meantime, users can still access the agenda via the mobile app. We recommend using this option until this issue is resolved We will notify you again as soon as it has been solved ! Thank you for your patience and understanding ! Aug 26, 08:50:44 GMT+0 - Resolved - The issue preventing access to agenda has been fully resolved . Users can now access the agenda as usual . Thank you for your patience during this time Type: Incident

Duration: 34 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>08:17:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue where users are unable to access some Agenda . Our technical team is actively investigating the root cause and working on a resolution. In the meantime, users can still access the agenda via the mobile app. We recommend using this option until this issue is resolved We will notify you again as soon as it has been solved ! Thank you for your patience and understanding !.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>08:50:44</var> GMT+0</small><br><strong>Resolved</strong> - The issue preventing access to agenda has been fully resolved . Users can now access the agenda as usual . Thank you for your patience during this time .</p> ]]> Tue, 26 Aug 2025 08:17:00 +0000 https://status.omnicasa.com/incident/cmes9uivy001549oft4jt1698 https://status.omnicasa.com/incident/cmes9uivy001549oft4jt1698 scheduled maintenance Type: Maintenance Duration: 5 hours Affected Components: Website, App, Media partners Jun 29, 00:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jun 29, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 29, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 5 hours

Affected Components: , ,

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 29 Jun 2025 00:00:00 +0000 https://status.omnicasa.com/maintenance/cmcgngty4007lawlrxgdxl0fs https://status.omnicasa.com/maintenance/cmcgngty4007lawlrxgdxl0fs General disturbance - cannot login Type: Incident Duration: 11 minutes Affected Components: App Jun 13, 07:29:46 GMT+0 - Identified - Since a few minutes there is a general disturbance and because of this you might not be able to login to Omnicasa. Our technicians are already working on it. We will notify you when it has been solved ! Jun 13, 07:41:04 GMT+0 - Resolved - The issue has been resolved just now. Everything should work normally again and you should be able to login. Type: Incident

Duration: 11 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>07:29:46</var> GMT+0</small><br><strong>Identified</strong> - Since a few minutes there is a general disturbance and because of this you might not be able to login to Omnicasa. Our technicians are already working on it. We will notify you when it has been solved !.</p> <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>07:41:04</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved just now. Everything should work normally again and you should be able to login..</p> ]]> Fri, 13 Jun 2025 07:29:46 +0000 https://status.omnicasa.com/incident/cmbuhm0ys0002c8mdq3ebikyr https://status.omnicasa.com/incident/cmbuhm0ys0002c8mdq3ebikyr General problem Type: Incident Duration: 1 hour and 1 minute Affected Components: App Jun 11, 12:37:53 GMT+0 - Identified - There is a partial outage that causes errors when trying to send mails from tasks, print documents, add images, .... in Omnicasa. Our technicians are currently looking into it. We will notify you again as soon as it has been solved ! Our apologies for the inconvenience ! Jun 11, 13:39:20 GMT+0 - Resolved - This incident has been resolved a few minutes ago. Everything should work normally again now. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>12:37:53</var> GMT+0</small><br><strong>Identified</strong> - There is a partial outage that causes errors when trying to send mails from tasks, print documents, add images, .... in Omnicasa. Our technicians are currently looking into it. We will notify you again as soon as it has been solved ! Our apologies for the inconvenience !.</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>13:39:20</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved a few minutes ago. Everything should work normally again now..</p> ]]> Wed, 11 Jun 2025 12:37:53 +0000 https://status.omnicasa.com/incident/cmbrxqnfj000m657hv4bg7jc9 https://status.omnicasa.com/incident/cmbrxqnfj000m657hv4bg7jc9 Spam demands from Immoweb Type: Incident Duration: 16 days, 16 hours and 49 minutes Affected Components: Media partners Jun 3, 14:03:03 GMT+0 - Monitoring - The past few week there have been a number of complaints about spam demands that come from Immoweb. Immoweb is already aware of this problem and their security department is looking for a structural solution. From our side we can't do anything to prevent this. Jun 20, 06:52:18 GMT+0 - Resolved - Meanwhile the Immoweb team has enabled a security measure to help prevent these false leads. The situation is also being actively monitored by them, and additional changes will be made if necessary. Type: Incident

Duration: 16 days, 16 hours and 49 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>14:03:03</var> GMT+0</small><br><strong>Monitoring</strong> - The past few week there have been a number of complaints about spam demands that come from Immoweb. Immoweb is already aware of this problem and their security department is looking for a structural solution. From our side we can't do anything to prevent this..</p> <p><small>Jun <var data-var='date'> 20</var>, <var data-var='time'>06:52:18</var> GMT+0</small><br><strong>Resolved</strong> - Meanwhile the Immoweb team has enabled a security measure to help prevent these false leads. The situation is also being actively monitored by them, and additional changes will be made if necessary..</p> ]]> Tue, 3 Jun 2025 14:03:03 +0000 https://status.omnicasa.com/incident/cmbgl96340015yyue0hnk2x22 https://status.omnicasa.com/incident/cmbgl96340015yyue0hnk2x22 incident - omnicasa not available for a part of our customers Type: Incident Affected Components: App May 24, 08:38:45 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>08:38:45</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 24 May 2025 08:38:45 +0000 https://status.omnicasa.com/incident/cmb1z9udh00f5gznbhhtjlagn https://status.omnicasa.com/incident/cmb1z9udh00f5gznbhhtjlagn Issues with publishing properties on ImmoVlan Type: Incident Duration: 3 hours and 4 minutes Affected Components: Media partners May 12, 11:50:58 GMT+0 - Identified - ImmoVlan informs us that they are currently experiencing problems receiving and publishing properties. Their IT team is working on it to resolve the problem as soon as possible. We will give you more information when we get more feedback from ImmoVlan. May 12, 14:54:54 GMT+0 - Resolved - ImmoVlan has solved the problem. The properties can be published correctly again now. Type: Incident

Duration: 3 hours and 4 minutes

Affected Components:

<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>11:50:58</var> GMT+0</small><br><strong>Identified</strong> - ImmoVlan informs us that they are currently experiencing problems receiving and publishing properties. Their IT team is working on it to resolve the problem as soon as possible. We will give you more information when we get more feedback from ImmoVlan..</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>14:54:54</var> GMT+0</small><br><strong>Resolved</strong> - ImmoVlan has solved the problem. The properties can be published correctly again now..</p> ]]> Mon, 12 May 2025 11:50:58 +0000 https://status.omnicasa.com/incident/cmal0uojv005563xwnvl06mo0 https://status.omnicasa.com/incident/cmal0uojv005563xwnvl06mo0 Error when starting Omnicasa Type: Incident Duration: 16 minutes Affected Components: App May 7, 06:52:26 GMT+0 - Resolved - This incident has been resolved. Everyone should be able to login again now. May 7, 06:36:09 GMT+0 - Identified - Several customers reported that they cannot login to Omnicasa this morning. Our technicians have already identified the issue and they are solving it. It will be fixed in the coming minutes. Type: Incident

Duration: 16 minutes

Affected Components:

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>06:52:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Everyone should be able to login again now..</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>06:36:09</var> GMT+0</small><br><strong>Identified</strong> - Several customers reported that they cannot login to Omnicasa this morning. Our technicians have already identified the issue and they are solving it. It will be fixed in the coming minutes..</p> ]]> Wed, 7 May 2025 06:36:09 +0000 https://status.omnicasa.com/incident/cmadkehwq001gt7q5ddn49isg https://status.omnicasa.com/incident/cmadkehwq001gt7q5ddn49isg Problem saving emails with the newest Outlook Plugin Type: Incident Duration: 28 days, 15 hours and 57 minutes Affected Components: App Mar 19, 16:05:50 GMT+0 - Identified - The new Outlook plugin currently cannot save emails due to a change from Microsoft. But it will be fixed soon. Note that this only applies for the **new version** of theOutlook Plugin. We will keep you up to date ! Mar 26, 12:47:47 GMT+0 - Monitoring - The reason the plugin isn't working, is that Microsoft has completely stopped their old API for everyone. To fix this we have expedited the release of a new version of the Outlook add-in in the coming days. We will notify you again once it has been released ! Apr 17, 08:03:10 GMT+0 - Resolved - This has been resolved meanwhile. The Outlook addin is working well again. Type: Incident

Duration: 28 days, 15 hours and 57 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>16:05:50</var> GMT+0</small><br><strong>Identified</strong> - The new Outlook plugin currently cannot save emails due to a change from Microsoft. But it will be fixed soon. Note that this only applies for the **new version** of theOutlook Plugin. We will keep you up to date !.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>12:47:47</var> GMT+0</small><br><strong>Monitoring</strong> - The reason the plugin isn't working, is that Microsoft has completely stopped their old API for everyone. To fix this we have expedited the release of a new version of the Outlook add-in in the coming days. We will notify you again once it has been released !.</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>08:03:10</var> GMT+0</small><br><strong>Resolved</strong> - This has been resolved meanwhile. The Outlook addin is working well again..</p> ]]> Wed, 19 Mar 2025 16:05:50 +0000 https://status.omnicasa.com/incident/cm8g46hwn0082m7muz4d8td1n https://status.omnicasa.com/incident/cm8g46hwn0082m7muz4d8td1n Error Omnicasa Type: Incident Duration: 1 hour and 6 minutes Affected Components: App Sep 19, 12:57:19 GMT+0 - Identified - There is a general disturbance for the moment, this causes errors in Omnicasa. Our technicians are already working on it. Hopefully it will be quickly solved. We will keep you updated ! Sep 19, 14:03:48 GMT+0 - Resolved - The incident has been resolved. All systems are operational again now ! Type: Incident

Duration: 1 hour and 6 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>12:57:19</var> GMT+0</small><br><strong>Identified</strong> - There is a general disturbance for the moment, this causes errors in Omnicasa. Our technicians are already working on it. Hopefully it will be quickly solved. We will keep you updated !.</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>14:03:48</var> GMT+0</small><br><strong>Resolved</strong> - The incident has been resolved. All systems are operational again now ! .</p> ]]> Thu, 19 Sep 2024 12:57:19 +0000 https://status.omnicasa.com/incident/cm19aqizb003sjac77t9nvcw1 https://status.omnicasa.com/incident/cm19aqizb003sjac77t9nvcw1 Some properties without images on Immoweb Type: Incident Duration: 21 hours and 52 minutes Affected Components: Media partners Sep 3, 09:43:33 GMT+0 - Identified - We noticed that there are some properties without images on Immoweb. We already discussed with Immoweb about this. It seems that for some properties the images we are sending aren't treated. Their technicians are currently examining and they will give us more feedback as soon as possible. We will keep you updated ! Sep 4, 07:35:42 GMT+0 - Resolved - This issue has been resolved. All images should be visible again now! Type: Incident

Duration: 21 hours and 52 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>09:43:33</var> GMT+0</small><br><strong>Identified</strong> - We noticed that there are some properties without images on Immoweb. We already discussed with Immoweb about this. It seems that for some properties the images we are sending aren't treated. Their technicians are currently examining and they will give us more feedback as soon as possible. We will keep you updated !.</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>07:35:42</var> GMT+0</small><br><strong>Resolved</strong> - This issue has been resolved. All images should be visible again now!.</p> ]]> Tue, 3 Sep 2024 09:43:33 +0000 https://status.omnicasa.com/incident/cm0m8s1oi000h7dmh66pbg7gh https://status.omnicasa.com/incident/cm0m8s1oi000h7dmh66pbg7gh Scheduled maintenance on 25/09 between 1 AM and 6 AM CET Type: Maintenance Duration: 5 hours Affected Components: App, Website, Media partners Sep 24, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on sunday morning between 1 AM and 6 AM. this will affect websites, app (windows, web, mobile) Sep 24, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 25, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 5 hours

Affected Components: , ,

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on sunday morning between 1 AM and 6 AM. this will affect websites, app (windows, web, mobile).</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 24 Sep 2022 23:00:00 +0000 https://status.omnicasa.com/maintenance/cl8bc0p0o18450hmoimapmz8r5 https://status.omnicasa.com/maintenance/cl8bc0p0o18450hmoimapmz8r5 maintenance on storage servers 15/8 from 6.30 CET until 12.30 CET Type: Maintenance Duration: 1 day, 3 hours and 38 minutes Affected Components: App, Website, Media partners Aug 16, 08:06:55 GMT+0 - Identified - Maintenance is now in progress. Aug 15, 04:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance on the storage servers (getting documents,files, pictures in your app, serving pictures on websites). There could be small interruptions but normally not long since backup servers will take over. If pictures are not visible on your website pls mail to supportnl@omnicasa.com or supportfr@omnicasa.com Aug 16, 08:07:48 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 day, 3 hours and 38 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>08:06:55</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>04:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on the storage servers (getting documents,files, pictures in your app, serving pictures on websites). There could be small interruptions but normally not long since backup servers will take over. If pictures are not visible on your website pls mail to supportnl@omnicasa.com or supportfr@omnicasa.com .</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>08:07:48</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 15 Aug 2022 04:30:00 +0000 https://status.omnicasa.com/maintenance/cl6ub1n0n0283jhocywetd13x https://status.omnicasa.com/maintenance/cl6ub1n0n0283jhocywetd13x